PetSafe CozyUp Folding Dog Stairs - Portable Pet Steps for Small to Large Dogs Up to 200 lbs - Non-Slip Indoor/Outdoor Dog Stairs for High Beds, Couches & Furniture - Durable Foldable Pet Ramp with Safety Side Rails - Perfect for Home, Travel & Senior Dogs

I was sent a "used" one to begin with that had giant broken plastic bits inside. I returned immediately and reordered another set of stairs. They are super easy to set up - essentially all you do is pull up on the backside, and allow the clips to grab on. However, do NOT try to do this quickly bc the plastic is not "bendy" or accommodating and you can easily break the locking area. This is what must have happened to the prior stairs I was sent - the parcel still had the previous buyers information attached to the box and when I looked closely at the broken pieces they were all associated with the "clips". This gave me a heads up to proceed but slowly. The stairs are nice and tall so if you have a tall bed - this is the one for you. The dogs were a tad apprehensive bc the stairs are hollow and because there is no way to add a grip (they provide a set of a few rubber nubs - but those came off within a day of use). I added my own grip to the bottoms of the stairs which holds them in place nicely. One huge issue with these stairs is that they are very large and I am unable to tuck them anywhere when not in use. If I were to "fold" these stairs I am afraid that the plastic clipping area would break - bc when I say there is very little "give" to the clip area - I'm being generous. I'm afraid that I will break the clipping area and be stuck with a very expensive lesson. The stairs came with step grips for the dogs which did not come with the first purchase I made. Think long and hard before you purchase these - I have 4 chihuahuas who are very spoiled. I mean very spoiled. This is great for when we are all going to bed but after that ..... hmmmm - they are very large, your unable to fold with confidence and tuck away, the stairs do not hook onto anything so they truly are a free standing set which when one of my chi's decides they are super excited can move the entire set of stairs (they range in weight from 7-9 lbs). These may work better on a carpeted area - I have hard wood floors. These stairs do save my back from lifting each and every dog (mind you they do not sleep with me every single night), the dogs adjust to just taking the stairs one at a time, you may have to coax them up with a tiny treat until they understand and figure out that the stairs are for them. These stairs truly are NOT meant for any human to use as a stepping device. I would strongly advise against if you have small children who like to climb onto things and the item is very large with no way to "tuck away or put under the bed, hide in the closet" when not in use - it's HUGE. I hope this helps and has given you food for thought. I do appreciate these stairs however, for as much as I can sing their praises - there are as many downfalls.My pup is about 50 lbs. (mix lab and border collie) and loves getting in my bed after I make it in the morning. Of course I use a "pet" cover on the bed (that is also sold here) which catches hair and most moisture if there is any, so I don't worry about that. He has for eight years jumped up and off the bed; but I noticed him struggling a little to get up, about a month ago. I wanted to make it easy for him so I got this at what I thought was a reasonable price on some special deal day, all I know is I saved a good $20 on the price. Anyway, my problem was getting him to use the thing. He wouldn't climb them for love or money the first two weeks, (and yes I tried the "treat on a step" trick. It partially worked, but once the treats stopped, he stopped using them. Finally, I saw him hesitating to get into bed one night so I put the steps there and blocked the space where he might try to jump up, and coaxed him to go up the stairs, with some trepidation he finally climbed up the stairs and into bed. So I finally beat that problem. Now if only I can get him to use them to get OFF the bed as he still just jumps off rather than take the stairs. This hasn't been an easy sell for him; but I think eventually he'll get the hang of it. I like it, it folds easily and can be tucked under the bed in my room when not in use. He now knows how to climb up in the bed anyway. I worry about him injuring himself or possible arthritis in the next year or two as he's beginning to show that graying around the muzzle that all dog-lovers dread to see but know they must be prepared for, and I intend to make his remaining years as comfortable as I can, God willing. This would've been a 5 star rating had he only quickly adjusted to using them, perhaps yours will.Training tipsDon’t know if anybody is still having trouble getting their pets to use these stairs, but I wrote this up just in case.I have a chronic illness and sometimes am confined to bed for much of the day. I bought these steps because the bed is very high and I got a new puppy a month ago. When it was just the Chihuahua, reaching down to scoop him up was quite uncomfortable, but it was doable, and once he was up he would stay there as long as I did. It’s a different story with the pup, a somewhat heavier than usual toy poodle (poodle sizes are based on height, not weight). He would cry to come up, stay a few minutes, jump down for a sip of water, cry to come up, grab a nibble, cry to come up, etc. and all this reaching down 28” and lifting him was getting to me.I received the steps on Tuesday, four days ago, but did not set them up until Wednesday. As suggested in an excellent review posted here, I placed them against the bed rather than facing it to provide more support. I tried all the suggestions that came with the product, but dogs, just like most adults, are wary of new technology. The dogs would stretch from the floor to grab the treats, but would not climb. After considerable effort I got the poodle up onto the first step, which he accomplished by hurling himself at the stairs so hard I had to put heavy books behind them to prevent them from sliding on the hardwood, even though I used the miniscule rubber feet supplied with the stairs (providing 2 of the feet for each stair post would be much better). He would climb no farther. The Chihuahua quickly got afraid of the whole process. So I called it quits for the day rather than make the steps an object of terror. Meanwhile, my big Siamese cat, Bob Buttinsky, was miffed that only dog treats were being used in the training process and I had to repeatedly shove him off the stairs to work with the dogs.The next day I changed tactics, using an approach I call “Baby Steps.” One at a time I started the dogs from the fourth step and patted the bed, and each readily made the little jot up. Then I placed the hind legs on the third step and each climbed onto the bed to much praise and affection. From the second step, the Chihuahua made the climb, but the poodle jumped off. I immediately put him back on the third step so he would end the session on a positive note. I decided to use Bob as inspiration for the dogs, and he readily climbed all to the way to the bed with just a few treats and a bit of encouragement. He also used them to climb down and has continued to do so. Later we had two more successful sessions starting Peanut, the 5 year old Chihuahua, on step 2 and Charlie the poodle on step 3.Friday, day 3, I began with Peanut, hind feet on the second step and he climbed the rest of the way up, piece of cake. Charlie, watching, made the climb from the floor on his own initiative without any assistance, as soon as Peanut reached the top! Then I put Peanut on the floor, patted the first step and he, too, used the steps easily. I repeated this a few times and did so again in other sessions and they are trained. I will continue to reinforce this training multiple times a day until they readily use the stairs whenever they want up.Summary:1. Once you set up the stairs, that must be the only way the pets can make it up to a bed or favored piece of furniture, no more lifting. This is essential, even though at first it means more work to help them. (However, I would make an exception if you are, for example, trying to get an older large dog into a vehicle. You can’t walk away if he won’t try!)2. Make sessions short and fun. If your dogs are getting tired, frustrated or frightened, session is over. If they appear stressed by your attempts to train them (Peanut’s anxiety) or exhibit undesired behaviors (Charlie hurling himself), don’t get discouraged, but wait at least 24 hours before trying again. You don’t want to reinforce negative results.3. Repeat sessions multiple times the same day to reinforce what they have learned so far, without trying to introduce the next step.4. If you use treats, break them into tiny pieces. They may not work if Fido is full. And make sure they are something very yummy that you reserve only for training.5. Be lavish with praise and encouragement. They want to please you and at first will overcome their doubts only because they love and trust you.6. Be confident you can do this—if you have doubts, they will too. Expect it to take some time for them to learn this new skill so you don’t push them too fast, although they may surprise you like my pups did!7. Try the suggestions in the pamphlet. That may be all you need. If they fail you, try the Baby Steps way.8. Use your other pets for encouragement. Dogs are very social and pay close attention to other dogs or to cat buddies. They are also often jealous of praise and will attempt to outdo each other. Watching Bob may have made a big impression on Charlie and Charlie definitely got Peanut to make the climb. He wasn’t going to be outdone by the little whippersnapper!9. Punishment is not appropriate if your dog is slow in figuring this out. He is either not sure what you want, knows what you want but doesn’t know how to do it, or is scared stiff. Patting the next step usually works in the first case, and Baby Steps should resolve the other two issues. If he isn’t getting it, make the first move super super easy and acknowledge its accomplishment with both treats and praise.10. If you have a large dog, please contact the seller prior to purchase to make sure the steps will accommodate him.If you have questions, please post them as a comment and I will answer if I can. I am a retired veterinarian with experience in training and behavioral medicine.The felt provided for the steps was too flimsy for my dog’s comfort. When I added a full piece of carpet he then was much more sure of his footing. After a few days of “guided lessons “ he is now using the stairs totally independently. They are especially useful for him to get up onto our very high bed. He cannot jump that high and would fall backwards. He still prefers to jump off. With time he will go down them as well I am sure. I recommend these stairs but I recommend carpeting them. Just get a 5 ft runner, cut it to fit then glue it down.La escalera está muy bien.Eso sí, cerrarla para guardarla cuesta mucho trabajo y pienso que a la larga podría descomponerse si se abre y cierra con frecuencia, pero como la tengo fija no me afecta.La siento bien hecha y de buena calidad. Es fácil para el perrito subir (El mío es un perrito de raza pequeña).Por otro lado todavía no logro convencerlo para que suba solo. Ya logré que poniéndole las patitas delanteras en la escalera y yo atrás para que no se regrese entonces sube sin problemas aunque a regañadientes. Sin embargo pienso que esto es sólo cosa de acostumbrarlo con el tiempo.First time I ordered this product, I was extremely disappointed. It broke before I could even use it. But I messaged Amazon the next day and they immediately sent me a replacement and return shipping label. There was no hassle. It was super easy. And they made sure it came in time before we had to leave town for my dog’s surgery.My boy is just under 90lbs and tore his CCL. We have a Nissan Rogue and needed a set of stairs for him to get in and out of the vehicle before and after surgery. These stairs did the job. Going up is way easier than going down for my boy. He gets a bit nervous going down but will do it with encouragement.They’re not super sturdy but will hold him. They slide a lot so I make sure it’s pressed up tight against whatever is needed to get up on and use my foot to keep it in place.I didn’t even bother with the stair treads that came with it. From the other reviews I saw, I didn’t want to risk my dog getting hurt from them not staying in place. I replaced them with a carpet tape and it’s worked great since.